PRIVACY POLICY

HAVERFORD TRADING LLC (hereinafter referred to as “we” or “the Company”) values ​​your privacy and is committed to protecting the personal information you provide while using our website and purchasing products. This Privacy Policy outlines how we collect, use, protect, share, and retain your personal information, as well as the rights you are entitled to under the law.

1. Information Collection

When you place an order on our website or contact us, we may collect necessary personal information, including but not limited to:

Name
Shipping address
Email address
Phone number
Order and transaction-related information

We collect this information primarily to process and fulfill your orders, arrange product delivery, provide customer service, handle returns and exchanges, and facilitate necessary communication regarding your orders.

2. Payment Security (PCI-DSS Compliance)

We take the security of your payment information very seriously.

All online transactions are processed through secure third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements.

We do not store full credit card numbers or CVV security codes on our own servers or website systems.

Payment information is processed by the respective third-party payment service providers in accordance with their own security and privacy policies. We recommend that you also review the relevant privacy policies and security statements of the payment service providers you use.

3. Use of Information

We may use the collected information for the following purposes:

Processing, confirming, and delivering your orders;
Providing customer service and after-sales support;
Handling refunds, returns, and exchanges;
Sending important notifications related to your orders or account;
Preventing fraud, unauthorized transactions, and other security risks;
Complying with applicable laws, regulations, and legal processes.

We will not use your personal information for purposes unrelated to those described in this policy, unless permitted by law or authorized by you.

4. Third-Party Sharing

To fulfill orders and provide website services, we may share relevant personal information with trusted service providers to the extent necessary, such as:

Logistics and delivery service providers;
Third-party payment service providers;
Website and technical service providers;
Service providers offering necessary operational support.

We share only the information necessary to complete the relevant services and require these service providers to implement reasonable security measures to protect your personal information.

We never sell your personal information.

5. Data Retention Period

We retain your personal information for the period necessary to fulfill the purposes for which it was collected.

For personal data related to orders and transactions, we generally retain the data for 7 years after the order is completed, primarily to fulfill legal, tax, accounting, dispute resolution, and other legitimate business and compliance obligations.

Upon the expiration of the applicable retention period, we will delete, destroy, or anonymize the data in a reasonable manner, unless we are legally required to retain the information.

6. Your Data Rights

Depending on the privacy laws applicable in your state, you may have the following rights:

To request access to the personal information we hold about you;
To request the deletion of your personal information;
To request the correction of inaccurate personal information;
To obtain information regarding how we collect and use personal information;
To restrict or object to certain processing activities involving your personal information, where permitted by applicable law.

Please contact us to exercise the above rights.

We may take reasonable steps to verify your identity to protect your personal information from unauthorized access or deletion.

7. Privacy Rights for California Residents (CCPA)

If you are a resident of California, USA, you may have additional privacy rights under the California Consumer Privacy Act (CCPA) and its amendments.

California Users’ Right to Opt-Out of the Sale of Personal Information

We do not sell your personal information.

HAVERFORD TRADING LLC does not sell consumers’ personal information, nor do we sell your personal information to third parties for monetary or other valuable consideration.

If you are a California resident and wish to know about, access, or delete the personal information we hold about you, or wish to make a request regarding your privacy rights, please contact us.

We will process your request within the timeframe prescribed by applicable law and may require you to provide necessary information to verify your identity.

8. Information Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, use, modification, disclosure, or loss.

Specifically, payment transactions are processed through third-party payment services that comply with PCI-DSS standards; we do not store full credit card numbers or CVV security codes on our own servers. Although we implement reasonable security measures, no method of transmission over the Internet or electronic storage is absolutely secure; therefore, we cannot guarantee the absolute security of personal information in all circumstances.

9. Third-Party Websites

Our website may contain links to third-party services, payment platforms, or other websites. When you visit third-party websites, their privacy policies and data handling practices may differ from ours.

We recommend that you review the privacy policies of third parties before providing them with any personal information.

10. Updates to the Privacy Policy

We may modify this Privacy Policy due to changes in our business, updates to laws and regulations, or for other necessary reasons.

In the event of significant changes to the policy, we may provide notification by posting the updated policy on our website or through other means. The updated policy will become effective upon posting, unless otherwise specified.

11. Contact Us

If you have any questions regarding this Privacy Policy, our handling of personal information, or your data rights, please feel free to contact us.